Refund policy

Last updated 13 November 2026

Nivo Downloader is free to try for 7 days with every feature unlocked, so you can check that it does what you need before you buy.

If you bought a license and it does not work for you, contact us within 14 days of your purchase with your order number and we will refund you in full.

Refunds are returned to your original payment method by Lemon Squeezy, our payment provider. When a refund is issued, the license key from that order stops working.

To ask for a refund, write to the support address shown at the bottom of this page.